Your property brief
HVAC and Refrigeration
HVAC stands for heating, ventilation and air conditioning. These services cover cooling equipment, air handling, ventilation, extraction and refrigeration, with the associated maintenance and specialist inspections. Boiler and gas work has its own Heating and Gas category.
Discuss this service
Overview
The right starting point depends on the problem. A room that feels uncomfortable, a noisy unit and a cold room struggling to maintain its operating condition need different checks. Describe what you notice and provide the equipment details rather than selecting a replacement before the cause is understood.
We provide every service in our catalogue, including the individual services within each trade, for all sectors and locations listed on this website. Tell us what your property needs so we can agree the work, access and timing.
Choose the work by its purpose
A repair addresses a defect, servicing follows the equipment's upkeep needs, and balancing checks how air is distributed. Cleaning deals with the defined contamination and accessible parts. Formal inspections have their own requirements and reports.
Explain whether the aim is to resolve a fault, improve performance or prepare for a change of use. That distinction helps define the first visit and avoids confusing an assessment with the work it later recommends.

A closer look at the property brief.
The work starts with the property.One-off work and ongoing maintenance
Explore Reactive Maintenance for faults, Maintenance Contracts for recurring tasks and Planned Replacement for equipment renewal. Larger alterations connect with Building Services Upgrades.
Where other trades are involved, include their work in the discussion. New equipment can need electrical alterations, access openings or making good after the technical installation is complete.
Prepare the property and information
Send the equipment make and model, previous service reports and a description of the symptoms. Include photographs from a safe position and explain whether equipment serves more than one room or occupier.
Confirm who provides entry, who approves work and which areas need to remain available. Ceiling access, roof locations, tenant arrangements and business hours affect the visit. Agree the operating condition and records required at handover, including any work that remains outstanding.
What affects price and timing?
The investigation, parts, equipment access and interruption to use affect the job. An accessible component replacement differs from tracing an intermittent fault across connected controls and equipment. Refrigeration work also needs coordination with the person responsible for the stored products.
For an upgrade, include removal, installation, connections, controls and completion checks when comparing proposals. Explain any firm dates early so procurement and associated work can be planned around them.
Work across sectors
Explore all sectors for the property settings we support. Managing agents and property managers need clear ownership of shared equipment and access. Retail connects customer areas and operational equipment. Hospitality requires coordination with kitchens, occupied rooms and service hours.
Our full service range supports these settings. The actual equipment, users and intended outcome determine the work plan.
Our coverage
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley. Locations include Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar and Cleveland. View all locations and include the property address with the enquiry.
FAQs
Can I enquire about a single air-conditioning unit?
Yes. Provide its location, equipment details and the symptoms or servicing requirement. The work is scoped around that installation and any connected equipment.
What if I do not know which HVAC service I need?
Describe the problem and where it occurs. Existing reports, alarms and operating information help establish whether investigation, servicing or another assessment is the right first step.
Can work take place in an occupied property?
Plan access and interruptions around the people using the building. The scope identifies which areas or systems need to be unavailable and how the users will be informed.
Does equipment repair also cover making good?
Include making good explicitly where it is required. Access openings, finishes and other trade work need a defined scope and sequence alongside the equipment repair.
Practical guidance and related work
Send your HVAC or refrigeration enquiry
Contact Black & White Property Services with the address, equipment and work required. Add previous findings, access arrangements and preferred timing so the next visit or quotation can be defined clearly.
Explore this service area
17 pages

Check and adjust how air reaches different areas rather than relying only on fan operation.

Plan cooling work around the rooms, equipment and conditions the property needs.

Investigate or maintain air-handling equipment with its filters, fans and connected ductwork.

Define chiller or cooling-tower work against the actual plant and its specialist requirements.

Investigate cold-room performance alongside the refrigeration equipment, doors, enclosure and use.

Report refrigeration faults and plan equipment work with access and stored-product arrangements agreed.

Plan ductwork repairs or changes around the route, space available and system it serves.

Establish the relevant refrigerant requirements and records for the equipment at the property.

Arrange work on the units delivering heating or cooling to individual areas.

Arrange recurring HVAC care around the equipment, operating conditions and maintenance history.

Arrange kitchen-extract work around the cooking activity, connected equipment and service hours.

Assess LEV performance through the required examination, records and follow-up of identified defects.

Plan local extraction around the process producing the contaminant and the way the system captures it.

Arrange the applicable air-conditioning energy inspection with equipment records and access prepared.

Address ventilation needs using the room use, air paths and actual system performance.

Identify the ventilation areas to clean, the access needed and the evidence required at completion.

Identify faults or changes across connected indoor units and their shared refrigerant system.