Project evidence
Planned and Reactive Maintenance at KIKO Milano, Newcastle
The first visit concerned a failed high-level 3kW unvented water heater serving a staff hand basin. During that attendance, fan-coil pipework also showed minor joint weeping and locally undersized connections. The later call concerned a loose, dripping staff-bathroom tap.
Our approach
For the water heater, the team replaced the failed unit and installed new isolation valves, an electrical isolator, associated pipework, wiring, safety brackets and expansion controls. Testing confirmed that hot water had been restored at the hand basin. Separate fan-coil pipework defects were noted for follow-up.
During the later reactive visit, the water supply was isolated, worn tap components were identified and compatible reviver heads were fitted. The tap body was reseated and secured before flow and temperature control were tested.
Results
- Staff washroom hot-water service restored after replacement of the failed heater.
- Fan-coil pipework observations recorded for planned consideration.
- Loose and dripping tap repaired during one attendance.
- Completed work functionally tested and the work areas left clean and safe.
The two maintenance visits took place eleven months apart, addressing separate staff washroom faults.
Project details
- Delivered by: Black & White Property Services.
- Site: KIKO Milano, Eldon Square, Newcastle upon Tyne.
- Sector: retail.
- Project type: planned and reactive maintenance.
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