Planned and Reactive Maintenance at KIKO Milano, Newcastle

For the water heater, the team replaced the failed unit and installed new isolation valves, an electrical isolator, associated pipework, wiring, safety brackets and expansion controls. The hand basin was then tested with hot-water service restored. The fan-coil observations were documented rather than obscured within the completed task.

During the later reactive visit, the water supply was isolated, worn tap components were identified and compatible reviver heads were fitted. The tap body was reseated and secured before flow and temperature control were tested.

1. Staff washroom hot-water service restored after replacement of the failed heater.
2. Fan-coil pipework observations recorded for planned consideration.
3. Loose and dripping tap repaired during one attendance.
4. Completed work functionally tested and the work areas recorded clean and safe.

The available evidence demonstrates repeat attendance over eleven months. It does not establish the full duration or contractual scope of the wider maintenance relationship, so no broader claim is made.

1. Responsible business: Black & White Property Services.
2. Customer/site: KIKO Milano, Eldon Square, Newcastle upon Tyne.
3. Sector: retail.
4. Project type: planned and reactive maintenance.
5. Relevant services: water heaters, commercial plumbing, washroom repairs and maintenance reporting.
6. Display: both Black & White websites, with explicit BWPS attribution.