Black & White Property ServicesHave a property in mind?Start an enquiry

Maintenance

Planned Preventative Maintenance

Planned preventative maintenance, or PPM, puts recurring upkeep into an agreed schedule. It identifies the property elements and equipment to maintain, the work required and when each task needs attention.

Tell us what needs doing

Upkeep that fits the property

A maintenance plan brings together jobs that are easy to overlook when nothing appears broken. It also makes the difference between routine care and a defect needing repair clear to the owner or manager.

We start with the building, its use and existing condition. The schedule can cover a single premises or several properties, with the right trade and preparation identified for each task. A small property needs a proportionate plan, not an unnecessarily complicated system.

Who this service is for

This service supports business owners, landlords, property managers and customers arranging upkeep of their homes. It is useful when jobs are repeatedly postponed, service records are scattered or several trades need coordinating around occupied rooms.

What the scope includes

The plan identifies the agreed fabric, heating, plumbing, electrical and other service requirements. It states task frequency, access, records and included materials. Specialist checks and examinations have their own scope; a general maintenance visit does not automatically include them.

Typical maintenance activities

  1. Schedule appropriate servicing and routine upkeep.
  2. Check selected building elements for deterioration.
  3. Coordinate seasonal tasks and follow-on repairs.
  4. Record findings and completed work by property or item.
  5. Update the plan after alterations or changes of use.

How the work proceeds

We review the property requirement, identify the tasks and agree a visit plan. Before attendance, we confirm the areas affected and access needed. Completed work and defects are recorded separately, with a clear next step for anything requiring a repair quotation or specialist investigation.

Access and preparation

Provide the address, existing service records, equipment details and any recurring problems. Explain who occupies the property and who can arrange entry. Clear access to the work area and agree any disruption to heating, water or power before the visit.

Responsibility and safe working

We define the work and technical resource required for each activity. Owners or managers provide relevant property information and authorise the instruction; occupier access is agreed through the appropriate contact. HSE guidance explains safe maintenance planning for work equipment and the use of manufacturer instructions.

Priorities and response arrangements

Routine tasks follow the agreed schedule. Findings needing prompt attention are raised separately, with the affected area and next action made clear. Tell us about a change in symptoms between visits rather than assuming it can wait for the next planned appointment.

Asset and work records

The record identifies the property, item or area, work completed and outstanding recommendations. Retaining appliance or equipment references avoids confusion when similar items are installed. Keep the history with the property so future work can use it.

What affects scope and cost

Property size, equipment type, condition, task frequency and access affect the price. Shared areas, specialist equipment and several addresses add coordination requirements. We separate recurring tasks from additional repairs so you can see what the arrangement covers.

Completion and follow-up

You receive the agreed work record and any recommendations. Items needing further attention remain identifiable, with the reason and proposed next step. Review the schedule after major repairs, new installations or changes in occupancy rather than continuing an outdated list.

Outcomes and our approach

Black & White Property Services connects a practical upkeep plan with the trades needed to carry it out. You gain a clearer view of routine jobs, property condition and repair priorities, with information you can use when planning expenditure.

Related maintenance, services and projects

Explore Seasonal Maintenance, Building Fabric, Heating and Gas and Minor Works. Browse all maintenance, services and projects.

Sectors we support

For managing agents, the plan separates individual-property and shared-area tasks. Retail premises need visits around trading. Residential block management needs clear access and responsibility boundaries. Explore all sectors.

Locations we cover

Coverage includes Northumberland, Tyne and Wear, County Durham and Tees Valley: Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar and Cleveland, together with the listed surrounding localities. View all locations.

Guides and practical reading

Read What Is Planned Preventative Maintenance? and What Should a PPM Schedule Include? when preparing your job list. Browse the knowledge centre.

FAQs

Is PPM useful for a small property?

Yes. The plan can be a straightforward list of recurring tasks and dates. Its scale should reflect the property and the work needed.

Can visits be arranged around occupants?

We agree access and disruption before scheduling the work. Provide contact details and restrictions so the right arrangements are in place.

Will a maintenance plan stop every breakdown?

No. It manages known upkeep needs and identifies findings, but equipment can still fail. Reactive repairs remain a separate part of caring for the property.

What if I do not have previous service records?

Provide the equipment and property information available. We identify what needs checking to establish a sensible starting schedule.

Arrange planned property maintenance

Contact Black & White Property Services with the address, property use and jobs you want organised. Include equipment details, available records and access preferences so we can define the programme.

Next

Ready when you are

Tell us about the property.

Start with the repair, maintenance need or improvement you have in mind.

Start a property enquiry