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Services

Cleaning and Hygiene

Agree the rooms, surfaces and finished condition expected, plus access, keys and any furniture or belongings that need moving. The category brings together individual tasks, recurring maintenance and larger changes. Each service below explains its own scope, decisions, preparation and likely cost factors.

Tell us what needs doing

Individual services

  1. Biohazard and Trauma Cleaning: Arrange a specialist cleaning scope for areas affected by biological contamination or a traumatic incident.
  2. Builders and Post-Construction Cleaning: Remove construction dust and residues from agreed areas before occupation or handover.
  3. Carpet and Floor Cleaning: Clean floor coverings using a process suited to the material, soiling and time available before reuse.
  4. Commercial Contract Cleaning: Set up recurring cleaning around a defined task schedule, building use and agreed presentation standard.
  5. Deep Specialist Cleaning: Plan a focused clean for difficult contamination, inaccessible areas or surfaces outside routine cleaning.
  6. Fire, Smoke and Mould Remediation: Assess and clean areas affected by smoke deposits or mould within a defined restoration plan.
  7. Flood and Sewage Cleaning: Clean affected premises after water or sewage ingress within an agreed contamination and recovery scope.
  8. Graffiti Removal: Remove or reduce graffiti using a method selected for the surface and marking material.
  9. Gutter Cleaning: Remove agreed debris from gutters and outlets to restore the available rainwater path.
  10. High-Level Facade Cleaning: Clean external building surfaces with planned access and methods matched to the facade.
  11. Hygiene Consumables and Replenishment: Plan and replenish agreed hygiene supplies around actual usage and storage arrangements.
  12. Industrial Cleaning: Clean industrial areas and equipment surroundings within a defined operational and access plan.
  13. Kitchen Extract Cleaning: Remove grease deposits from agreed kitchen extract components with a recorded cleaning scope.
  14. Pressure Washing: Clean suitable hard surfaces using controlled water pressure and an agreed approach to runoff.
  15. Ventilation and Duct Cleaning: Clean agreed ventilation components and duct sections with clear access and completion records.
  16. Washroom Services: Arrange washroom support around cleaning, hygiene supplies and the specific service items required.
  17. Window Cleaning: Clean internal or external glazing using methods suited to the glass, frames and safe access available.

Which service do you need?

Routine cleaning needs a task schedule. Deep cleaning addresses defined build-up; specialist contamination needs assessment of the substance and affected materials before a method is selected. Describe the symptom or desired outcome rather than selecting a service solely by name. Photographs, plans and the history of previous work help identify the next useful step.

Repairs, maintenance and projects

An individual instruction deals with a defined task. Maintenance provides a route for recurring work and condition-led attention. Projects cover coordinated changes with a wider brief, programme and handover. A property can move from an initial repair to a larger improvement once the condition and owner’s priorities are understood.

Planning the work

Identify surfaces, contamination, access, chemicals, drying and reopening needs. The cleaning method and controls should protect cleaners and people using the premises. Confirm the person authorising the work, access to occupied areas and any completion date tied to a tenancy, opening or handover. The agreed scope should identify exclusions and the information needed at completion.

Work across sectors

The work applies to premises with different patterns of occupation and access. Offices, education settings, hospitality premises and industrial sites each bring their own constraints around people, equipment and working hours. The sector directory connects the full service range to the different property settings.

Locations covered

Coverage spans North East England, including Northumberland, Tyne and Wear, County Durham and Tees Valley, including Newcastle, Gateshead, Durham and Middlesbrough. Provide the postcode, access information and any site-specific restrictions. The location directory lists the wider area and local pages.

Frequently asked questions

Can I enquire before choosing an individual service?

Yes. Describe the problem, affected areas and desired result. Routine cleaning needs a task schedule. Deep cleaning addresses defined build-up; specialist contamination needs assessment of the substance and affected materials before a method is selected.

Can several tasks be included in one instruction?

Related tasks can be scoped together, with the necessary trades, sequence and responsibilities identified. List the items room by room or area by area, including what should remain untouched.

What determines the cost?

The actual work, condition, access, materials, equipment and operating restrictions determine the scope. Surface type, contamination, frequency and drying time are particularly important.

What information should I send first?

Send the property address, a short description, safe photographs and any existing reports. Add access times, the person authorising the work and the outcome you need.

Guides and practical advice

Read the cleaning and hygiene planning guide for useful preparation and decision points. Repair versus replacement helps compare options where the condition of a building element or asset is part of the decision. Official guidance provides further context for the work.

Related content

Browse all services, maintenance, projects, sectors, locations and the knowledge centre. Use the individual service pages to build a clear property work list before enquiring.

Make an enquiry

Contact Black & White Property Services with the property address, work list, access arrangements and preferred timing. Explain what needs to change and any constraints that affect the job so the next step can be agreed.

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