Your property brief
Pest-Control Services
A sighting, damaged stock or repeated evidence of pests needs a clear response. A new tenancy, changed waste arrangement or refurbished building can also justify reviewing prevention. The right starting point is the actual species and site conditions, rather than choosing a treatment before the problem is understood.
Discuss this service
What the service can include
Our pest-control offering brings together commercial pest management, rodent control, insect control, bird control and pest proofing. A defined instruction can address active activity, establish a recurring programme or coordinate proofing with building repairs. Reports identify findings, completed actions and the work still needed from the owner or site team.
We provide every service in our catalogue, including the individual services within each trade, for all sectors and locations listed on this website. Tell us what your property needs so we can agree the work, access and timing.
What to consider
Pest management depends on the building and how it is used. Food, waste, moisture, deliveries and open routes can undermine treatment if they remain unaddressed. Bird work also needs the species and legal requirements established; it should not be handled as an ordinary removal task.
A closer look at the property brief.
The work starts with the property.Before we visit
Provide the address, affected rooms, photographs and previous treatment details. Identify pets, occupants, communal areas and ownership of building defects. Confirm the manager who can arrange access across shared areas and communicate relevant instructions to users.
How we help
Assessment establishes the activity and likely contributing conditions. The resulting plan defines monitoring, treatment and prevention with clear responsibility for each. Follow-up considers both fresh evidence and the completion of recommended repairs, so recurring activity leads to an informed change rather than another identical visit.
What affects cost and timing
Species, spread, building layout, access and the chosen method affect cost. Monitoring, proofing and contamination cleanup have different requirements. A proposal should explain the planned sequence and any ongoing inspection, with additional building work identified clearly.
Property and sector applications
Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.
Local coverage
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.
For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.
Frequently asked questions
Which pest service should I request?
Describe the evidence and affected area. Identification and assessment establish whether the next step is targeted control, monitoring, bird management or proofing.
Does treatment include building repairs?
Only where specified. Reports should identify proofing defects and the scope needed to address them.
Can prevention eliminate every future sighting?
No building is isolated from new introductions. Prevention and monitoring reduce opportunity and support a timely response to fresh evidence.
Can shared buildings be treated in stages?
The plan needs to follow the activity and connected areas. Agree access and responsibility across the relevant properties before fixing the sequence.
Knowledge and guidance
Read planning commercial pest control for inspection, treatment, proofing and follow-up responsibilities. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.
Related services and your next step
Explore the services in this family: Bird Control, Commercial Pest Management, Insect Control, Pest Proofing, Rodent Control. See maintenance, Minor Works, the full services and projects directories.
Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.
Explore this service area
5 pages
Repeated roosting, fouling around entrances, blocked gutters or birds entering service areas can require assessment. Identify where and when activity occurs and whether nesting is present. A photograph of fouling is useful context but does not establish the species or the lawful intervention.
Sightings, droppings, damaged stock or recurring activity need a documented response. Record the location and timing and identify the affected products or rooms. Different pests and site conditions require different investigations; a standing contract should not become a routine visit with no response to new evidence.
Repeated flying insects, insects in stored goods or activity around rooms, drains and fittings need investigation. Record where the insects appear and when activity is strongest. Similar-looking insects can have different sources, so treatment should follow identification rather than a general request to spray the room.
Recurring activity near doors, service penetrations, damaged screens or gaps around the building calls for a proofing assessment. The relevant opening depends on the pest and the route it uses. Sealing the first visible gap may leave connected voids or another entry point untreated.
Droppings, gnawing, sightings or noises need recording with their location and timing. Identify affected food, stock and occupied areas. Evidence in one room can be connected to service voids, external waste or shared parts of the building, so the assessment may need a wider boundary.