Property work often crosses trades. Repairing a leak can lead to drying and making good; fitting new equipment can require electrical or building alterations. Explain the complete outcome so those connections are considered together.
Explore our service categories
Electrical Services — Find electrical repairs, lighting, installations, testing and power-system work, with individual pages to help define the job.
Mechanical Services — Arrange work on mechanical equipment and building systems, from a defined fault to maintenance and replacement.
Heating and Gas — Explain a heating fault, servicing requirement or planned change and find the relevant heating and gas service.
HVAC and Refrigeration — Choose air conditioning, ventilation or refrigeration work according to the equipment, symptoms and result the property needs.
Plumbing and Water — Find support for plumbing faults, water systems and planned alterations, with access and making good included in the discussion.
Drainage and Wastewater — Identify the right drainage response, from an obstruction to an investigation or repair of a recurring wastewater problem.
Building Fabric — Arrange repairs and improvements to the building itself, with the condition, finish and practical use of each area considered.
Roofing — Describe leaks, visible roof damage or planned roof work and connect the investigation with the repair and internal making good.
Fire and Life Safety — Find the relevant fire and life-safety service and prepare the system records, access and existing findings needed to scope it.
Security, Access and Telecommunications — Arrange security, access-control and communications work around the property layout, existing equipment and people using it.
Cleaning and Hygiene — Choose regular cleaning or a specific hygiene task, with the areas, surfaces and required finish clearly identified.
Grounds and External Maintenance — Plan upkeep of outdoor areas, grounds and access routes, including recurring tasks and specific repairs.
Pest-Control Services — Report pest activity and arrange investigation, treatment and prevention work relevant to the premises and affected areas.
Waste and Recycling — Find waste and recycling services for the material and collection requirement, with storage and site access considered.
Energy and Renewable Technologies — Explore energy and renewable technology work using the property requirements, existing systems and a clearly defined project outcome.
Smart Buildings and Facilities Technology — Define the controls, monitoring or building technology requirement before selecting equipment, connections and reporting arrangements.
Compliance and Specialist Risk — Find specialist assessment and risk-related services, then connect the findings with the investigation or remedial work required.
Lifts and Lifting Equipment — Arrange lifting-equipment work against the actual asset and reports, with maintenance, examination and repairs clearly distinguished.
Commercial Kitchen and Catering Equipment — Find servicing, repairs and equipment work for a commercial kitchen, with shutdowns and the return to kitchen use planned.
Catering and Hospitality Services — Explore catering and hospitality support for the setting and service required, with responsibilities and day-to-day arrangements defined.
Workplace and Occupant Services — Arrange support for workplace users and shared activities, with the tasks, access and contact arrangements made clear.
Describe the property requirement
Tell us what is happening, where it happens and when it began. Equipment details, earlier repairs and photographs from a safe position help explain the job. Include who uses the affected area and whether it remains usable.
For improvements, describe the intended use and finish. A clear outcome helps distinguish the work that is essential from optional additions and avoids pricing a different result from the one you expect.
One-off jobs and ongoing care
Choose Reactive Maintenance for a reported problem or Maintenance Contracts for a defined recurring service. Minor Works, Dilapidations and Reinstatement and Refurbishment and Fit-Out cover routes into planned property changes.
A single-trade job and a coordinated project need different levels of planning. We agree the tasks and interfaces so the instruction matches the property requirement.
Arrange access and responsibilities
Identify the person who can provide entry and the person who can authorise work. For managed or occupied properties, these are often different contacts. Explain tenant arrangements, business hours, parking, restricted areas and any work already instructed to another contractor.
The scope includes the work area, required checks and completion information. Where a second trade or making good is needed, define that part of the job and how it follows the first activity.
Understand price and programme
The required work, condition, materials and access affect cost. A known replacement can be quoted against a specification; an unexplained fault needs an investigation before the permanent repair is defined. Working around occupants or opening hours also affects the plan.
Provide the target date and explain what drives it. Material availability, drying, specialist attendance and linked trades all need to be considered where they form part of the job.
Work across the full sector range
Explore all sectors for the different property settings we support. Managing agents and property managers need clear instructions and updates across owners and occupants. Retail premises need work coordinated with trading. Residential block management needs the scope of shared-area work and access to occupied areas made clear.
The full service range connects to these settings. The property, users and required outcome determine how an individual job is organised.
Local coverage
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley. Locations include Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar and Cleveland. Browse all locations and provide the address for each property needing work.
FAQs
Can I book a small, individual job?
Yes. Describe the repair or improvement and the property details. The instruction is shaped around the actual job, including any investigation needed first.
What if I do not know which trade I need?
Report the symptoms and affected area. Photographs and previous reports help establish the next step without expecting you to diagnose the cause.
Can work be arranged through a managing agent?
Yes. Identify the client authoriser, site contact and access arrangements so instructions and approvals reach the right person.
Can one enquiry cover several jobs?
Yes. List each job and its location, priority and access requirements. Related work can be planned together while keeping the scope of each task clear.
Useful guidance and related pages
Read what to include in a fault report, maintenance and call-out cost factors and when follow-on works are needed.
Browse maintenance, projects, sectors and locations for the wider range of work and property settings.
Send your job details
Contact Black & White Property Services with the property address, work required and preferred timing. Include available reports, safe photographs and the contact for access. We use those details to establish the scope and the next step for the job.