What the work includes
- Translate the agreed schedule into priced work items.
- Identify retained, removed and reinstated elements.
- Coordinate service disconnections and making good.
- Sequence repairs, finishes and final clearance.
- Record completed items against the schedule.
Important decisions
Separate the physical work from advice about legal liability or the value of a claim. Lease wording, schedules and negotiations determine the agreed obligation; the contractor needs a clear instruction for the work to be performed. RICS explains dilapidations and the roles involved.
Assessment and the project brief
Supply the schedule or marked-up task list and explain who can approve it. Include records of alterations, the items you intend to remove and the finish required after removal. Confirm access before and after the occupier leaves.
How the project proceeds
- Review the agreed schedule and inspect the areas.
- Define removals, repairs, interfaces and finishes.
- Agree programme, approvals and access.
- Carry out the reinstatement and associated making good.
- Record completion against each instructed item.
Working in occupied properties
Decide where possessions and retained equipment will be stored or moved. After removal, surfaces and connections may need further work before the property meets the agreed handover condition.
Budget and programme factors
The quantity of reinstatement, hidden condition behind removed items, matching finishes, service isolation and deadline influence cost. Identify provisional work clearly where inspection cannot confirm the condition until strip-out. Keep changes linked to the schedule so their reason is visible.
Completion and handover
Walk through the completed items using the agreed task list. Keep photographs, reports and any required certificates so the owner or agent can assess the handover against the instruction.
Projects across sectors
Offices often need partitions, finishes and services reinstated. Retail premises can involve shopfitting removals and service changes. Managing agents need clear work records for the property parties. Explore the full sector range to connect the project with the premises and its users.
Locations covered
We work across the recorded North East England coverage area, including Newcastle, Gateshead, Sunderland, Durham and the wider Northumberland, Tyne and Wear, County Durham and Teesside locations. Find your area in the locations directory and include the full property address when discussing the project.
Frequently asked questions
Does a works quotation decide the dilapidations claim?
No. It prices the defined physical work. Liability and settlement require the relevant lease and professional advice; they are separate from agreeing a contractor scope.
Can works start before every disputed item is resolved?
Clearly agreed items can be separated from unresolved ones where the parties authorise that approach. The instruction must show which work is approved.
Should tenant equipment be removed before the survey?
The survey and work plan need to account for what can currently be seen and what will be revealed after removal. Coordinate the sequence with the person responsible for assessing the condition.
What evidence helps at handover?
An itemised completion record, dated photographs and relevant technical documentation make it easier to assess the completed work against the agreed schedule.
Useful guides
Understand what a dilapidation survey examines and use refurbishment budgeting to identify connected costs.
Related work
Continue with Strip-Out and Decommissioning, Building Fabric, Project Handover. Browse all projects, services, maintenance, sectors and locations.
Discuss dilapidations and reinstatement
Send the property address, schedule or task list and required handover date. Explain which items remain and who can arrange access. Contact Black & White Property Services.