Catering and Hospitality Services

Describe the outcome required as well as the immediate issue. The starting information should identify the location, people affected and any change in use, so the assessment addresses the current requirement rather than simply repeating the previous arrangement.

Our offering brings together workplace catering, vending and refreshments, hospitality services and hospitality support. The brief can cover an individual service point or a wider workplace arrangement. It identifies the tasks, supplies, equipment and reporting needed, with clear handoffs to cleaning, reception and facilities teams.

Food-business responsibility, allergen information and equipment maintenance must remain explicit. A service role does not automatically include every connected task. Agree who prepares or supplies food, answers ingredient questions, maintains equipment and authorises changes to the service.

The proposal identifies the responsibilities that remain with the site or property team and the work included in our instruction. Connected repairs and specialist activities receive their own clear scope, so each person understands what they must arrange and what records they will receive.

Provide the property details, available rooms and equipment ownership. Identify the operator responsible for food and guest service, shared-space permissions and delivery access. Agree cleaning, waste and reinstatement responsibilities before setup.

We define the demand and practical facilities, then agree the service activities and responsibilities. Mobilisation coordinates supplies, access and local information. Handover gives the responsible team a usable brief, with a clear route for changes, faults and feedback.

The property owner receives a clear account of the work and any follow-up required. Where premises are occupied, we agree the relevant notices, access and handback arrangements so users understand what has changed and who to contact afterwards.

Service hours, take-up, menu or product range, staffing requirements and equipment affect cost. Setup and recurring supply should be distinguished. The proposal should include preparation and clearing so the complete service can be compared.

Agree access, occupant communication and any associated reinstatement before work starts. For a remotely managed property, identify the local contact and approval route so findings can receive a decision without losing the detail needed by the owner.

Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.

We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.

For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.

Yes. Define the required offer, equipment and replenishment responsibilities as a separate service.

Only where expressly included with the appropriate food-service arrangements. Support and catering are different scopes.

Identify the responsible party and maintenance scope in the agreement rather than assume it follows from food provision.

Confirm access, storage, cleaning, ownership and operating responsibilities before committing to the arrangement.

Read kitchen-extraction cleaning guidance where the service uses an equipped kitchen, and keep those equipment responsibilities distinct from food and guest service. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.

Explore the services in this family: Workplace Catering, Vending and Refreshments, Hospitality Support, Hospitality Services. See maintenance, Minor Works, the full services and projects directories.

Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.