Project evidence
Out-of-Hours Security Restoration at Wingstop Metrocentre
Wingstop at Newcastle Metrocentre reported that its rear door could not be locked, leaving the premises insecure. Black & White Property Services attended out of hours within the four-hour response window.

Overview
Inspection found that the lock case had failed internally and the Euro cylinder had snapped. The damaged lock case and escutcheons were removed before a new Euro cylinder, commercial-grade lock case and replacement escutcheons were fitted. Door alignment was adjusted so the latch engaged smoothly, and the complete locking operation was functionally tested.
The rear door was secured during the emergency attendance. Moderate wear and corrosion to the door and frame were noted for ongoing inspection.
Outcome
- Attended within four hours.
- Failed lock case and snapped cylinder diagnosed.
- Replacement commercial locking components installed.
- Door aligned and locking mechanism tested.
- Restaurant secured on completion.
Project details
- Delivered by: Black & White Property Services.
- Site: Wingstop, Newcastle Metrocentre.
- Sector: hospitality and leisure.
- Project type: emergency security repair.
Have a similar requirement?
Explore locksmith and ironmongery, reactive maintenance or contact Black & White Property Services with the property address, the problem and the result you need. Include photographs and access details where useful.