David responded quickly to fix broken outside waste pipe for my mother. Did a great job honest and more than fair with the price. Would recommend. Thanks David.
Your property brief
Plumbers in Newcastle and the North East
Arrange repairs to leaking pipes, unreliable toilets and faulty water heaters, or plan improvements to your property's water systems in Newcastle and the North East. We investigate the problem, agree the plumbing or water-hygiene work, and explain isolation, completed checks and any making good.
Discuss this service
Overview
Describe the problem in everyday terms: water escaping under a basin, weak flow upstairs, a hot-water shortage or an action from an inspection. The work starts by connecting that observation with the relevant installation. For blocked drains and underground drainage investigations, use Drainage and Wastewater.
Choose commercial plumbing, leak detection or water heaters and calorifiers for the task required. For recurring care, see planned maintenance.
We provide every service in our catalogue, including the individual services within each trade, for all sectors and locations listed on this website. Tell us what your property needs so we can agree the work, access and timing.
Completed work in practice
A veterinary tub table was draining slowly and backing up because its waste outlet was too high. Black & White Property Services rerouted the waste connection at a lower level to provide the necessary fall. Testing recorded free-flowing drainage without further leakage or backing up. Tub-table drainage repair at a Gateshead veterinary site.
KIKO Milano in Eldon Square had a failed staff-basin water heater and, on a later visit, a loose, dripping tap. Black & White Property Services replaced the heater and repaired the tap with compatible components. Hot-water service was restored and the tap was secured and tested; separate fan-coil observations were recorded for later consideration. Staff washroom repairs at KIKO Milano in Newcastle.
A closer look at the property brief.
The work starts with the property.Which service do you need?
For an active leak, explain where water is appearing and whether the supply has been safely isolated. For a fixture repair, provide photographs and any identifying details. If several outlets are affected, describe the pattern rather than assuming they each need replacement.
Water-hygiene work starts from the system and the reason for the instruction. A risk assessment identifies hazards and controls; sampling answers a defined testing question; cleaning or disinfection performs a particular treatment. Choosing the right activity avoids paying for a task that does not answer the property's problem.
Repairs, maintenance and projects
A leaking tap or failed component may be a reactive repair. A building with stored water and several outlets also needs appropriate ongoing tasks, organised through Planned Preventative Maintenance. A washroom alteration or hot-water redesign can form part of Refurbishment and Fit-Out.
Where a repair reveals a wider problem, the next step is explained in the findings. A separate scope sets out further investigation, replacement or making good so the property owner can decide how to proceed.
Planning the work
The useful starting information is the property address, affected rooms, access contact and any known shut-off points. In rented or shared premises, confirm who can authorise work and arrange entry. Tell us about occupants who depend on continuous access to water, washrooms or hot water.
Costs depend on the component, how it can be reached, the condition of connected pipework and the finish that needs reinstating. Planned isolation allows disruption to be communicated before work begins. Water-safety requirements follow the system risk assessment and its users; HSE's legionella guidance explains this approach.
Work across sectors
Property managers need clear repair findings and access arrangements. Residential blocks require attention to shared supplies and effects on neighbouring occupiers. Offices need usable washrooms and work planned around staff. Plumbing and water services connect with the complete sector offering, including education, hospitality and care premises.
Locations covered
Work covers the recorded North East England area, including Newcastle, Gateshead, Sunderland, Durham and communities across Northumberland, Tyne and Wear, County Durham and Teesside. Find the area in our locations directory. Include the full address and access details so the job can be planned for the actual property.
Frequently asked questions
Can I enquire without knowing which plumbing component has failed?
Yes. Describe what is happening, where it happens and when it started. Photographs and existing reports help establish whether the first visit needs to investigate, repair or measure system performance.
Can a leak repair include making good?
Yes. Identify the affected finishes when describing the job. Opening up, drying, plumbing repair and reinstatement are separate activities that should be included clearly in the agreed scope.
Should every low-pressure problem be solved with a booster pump?
No. Restricted fittings, supply conditions, pipework and demand can all affect performance. Establish the cause and the system requirements before choosing pressure-boosting equipment.
What should a landlord provide before work starts?
Provide the property address, tenant or access contact, authority to proceed and the reported problem. Add existing water-system records or risk-assessment actions where these relate to the job.
Useful guides
Related services and work
Related work includes Heating and Gas, Building Fabric, Drainage and Wastewater and Minor Works. Explore all services, maintenance, projects, sectors and locations.
Arrange plumbing and water work
Send the address, a description of the problem and safe photographs. Include preferred access arrangements and explain whether water is escaping, an outlet is unavailable or the request is for planned work. Contact Black & White Property Services.
In our customers’ words
Feedback on this work.
Selected customer reviews of Black & White Property Services, describing individual jobs.
Explore this service area
15 pages
Backflow Prevention and RPZ Valves
Assess backflow protection around water connections and the needs of the installed device.
Booster Pumps
Investigate poor delivery and the condition or suitability of a pressure-boosting set.
Cold-Water Storage Tank Cleaning and Disinfection
Clean and disinfect storage tanks with planned isolation and control of disruption.
Commercial Plumbing in Newcastle and the North East
Repairs and improvements to pipework, outlets and fittings in commercial properties.
Emergency Plumbing
Help with an active plumbing problem, its effect on the property and the repair needed.
Hot and Cold Water Systems
Improve how water reaches outlets, taking account of supply, storage and pipe routes.
Leak Detection
Investigate the source of a leak using the symptoms, layout and suitable testing methods.
Legionella Risk Assessments
Understand the water installation, where risk arises and what needs improving.
TMV Servicing and Testing
Service and test mixing valves that control the temperature of delivered water.
Toilets and Sanitaryware
Leaking, damaged or unsuitable sanitaryware, from individual repairs to washroom changes.
Water Heaters and Calorifiers
Service, repair and replacement planning for the equipment supplying stored hot water.
Water Hygiene and Legionella
Organise water-hygiene tasks around the property, its users and the risk assessment.
Water Sampling and Testing
Arrange the right test for the reason for sampling and decide what the result requires.
Water-System Flushing and Disinfection
Plan flushing and disinfection around the installation and the reason for the work.
Water Treatment
Address system-specific water quality, deposits or corrosion through a suitable treatment plan.