Individual services
- Dock Levellers and Loading Bays — Loading-bay and dock-leveller work addresses the equipment and interfaces used to transfer loads between vehicles and buildings.
- Escalators and Travelators — Escalator and travelator work concerns the moving steps or walkway, drives, controls and protective features used for pedestrian movement.
- Hoists and Dumbwaiters — Hoist and dumbwaiter work addresses equipment that transfers goods or, where designed for it, people between levels.
- Lift Modernisation and Refurbishment — Lift modernisation renews selected lift systems or finishes to address obsolescence, reliability, accessibility or operational needs.
- Lift Repairs and Breakdown Response — Lift breakdown work investigates a reported fault and defines the repairs needed to restore the installation appropriately.
- Lift Servicing and Maintenance — Lift servicing and maintenance addresses wear, adjustment and faults through a planned programme suited to the installation.
- Lifting Equipment Inspections — Lifting-equipment inspections assess condition and safety-related features within a defined inspection scope.
- LOLER Thorough Examinations — A LOLER thorough examination is a systematic examination of lifting equipment and safety-critical parts by a competent person, followed by a written report.
- Passenger and Goods Lifts — Passenger and goods lift work covers the installation's operation, condition and planned changes within its intended use.
- Platform Lifts and Stairlifts — Platform lift and stairlift work supports access between levels using equipment matched to the building and intended users.
- PUWER Inspections — PUWER inspections assess work equipment where deterioration or installation conditions could affect safety, using a scope appropriate to the risk.
Which service do you need?
A service visit maintains equipment; a breakdown investigation diagnoses a fault; a thorough examination assesses safety-critical condition under its defined requirements. Modernisation considers a wider change to retained equipment. Start with the asset identity, intended use and the decision you need to make.
Repairs, maintenance and projects
An immediate fault, recurring maintenance requirement and planned change need different instructions. Retain the original findings when moving between them so the work answers the actual issue. Explore maintenance for ongoing arrangements and projects for coordinated change.
For a property instruction, separate the immediate repair from any optional upgrade so the decisions, costs and disruption are clear.
Planning the work
Agree isolation, shaft or machinery-space access and alternative routes for people or goods. An outage can affect accessibility, deliveries and daily operation. Keep maintenance instructions separate from examination requirements and record any restrictions before return to use. Provide the address, occupancy arrangements and the person who can authorise the work. Include access, temporary measures and reinstatement when defining the job.
Work across sectors
Care and residential properties need to consider occupants who depend on lifts. Warehouses need equipment suited to goods movement and loading; public buildings need safe pedestrian routes while work is underway. The equipment’s intended use sets the boundary. Explore all sectors; the examples here do not limit the wider recorded offering.
Locations covered
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington and Middlesbrough. Use the full location directory to explore coverage. Include the property address and access arrangements with your enquiry.
Frequently asked questions
Can I enquire without knowing which service I need?
Yes. Describe the issue, affected system or area and the result you need. An existing report or fault history can help establish whether assessment, maintenance or remedial work is the right starting point.
Can an inspection and the resulting repairs be organised together?
They can be coordinated, but keep the inspection findings, proposed repair and authorisation clear. Some work needs specialist examination or separate verification, so do not assume a single visit covers every stage.
What changes the cost?
The system or building type, extent of work, access and condition determine the scope. Missing records, concealed conditions, temporary arrangements and operational restrictions can add investigation or coordination requirements.
What information will help with an enquiry?
Provide the address, relevant asset or area, symptoms or planned changes, previous reports and access constraints. Identify any occupants or other parties whose access or approval is needed.
Guides and supporting information
Read what statutory inspections does a commercial building require and remedial-action tracking. The official guidance gives relevant technical or management context. Keep any report, photographs and completion records connected to the actual property and work.
Related work
Browse all services, maintenance, projects, sectors and locations. The individual pages above explain the decisions and preparation for each part of this category.
Make an enquiry
Send Black & White Property Services the property address, what needs attention and any report or photographs. Include occupancy and access details so the proposed work can be planned around the building’s use. Discuss your requirement.