What the work includes
- Survey existing areas and identify retained elements.
- Develop layouts, room requirements and finish schedules.
- Coordinate building fabric and service alterations.
- Plan strip-out, installation, commissioning and cleaning.
- Prepare operating information and the occupation handover.
Important decisions
Decide what to retain, repair or replace, and identify the performance required from each room. Agree the responsibility for design and approvals. A finish selection should follow the use, cleaning needs and maintenance access, not just the appearance of a sample.
Assessment and the project brief
Bring the intended use, room list, budget and finish preferences. Include landlord requirements and known defects. Early decisions about kitchens, washrooms, lighting and equipment help the layout account for the services they need.
How the project proceeds
- Assess the existing space and develop the brief.
- Coordinate design, permissions and the specification.
- Agree procurement, phasing and the construction programme.
- Complete strip-out, first-fix work, finishes and installation.
- Test systems, inspect the space and prepare occupation.
Working in occupied properties
Agree whether the property will be vacant or occupied during work. Partial occupation can add temporary partitions, repeated setup and staged cleaning. These arrangements need to be priced and programmed rather than left to daily improvisation.
Budget and programme factors
Layout changes, service capacity, concealed condition, finish choices and phasing influence the budget. Separate construction, design, approvals, equipment, furniture and contingency so the total reflects the complete project. Long-lead items need decisions early enough to support the programme.
Completion and handover
Inspect the finished space against the agreed layouts and specification. Keep operating instructions, relevant certificates and product details, and agree how snagging will be completed around occupation.
Projects across sectors
Offices need work settings and support spaces suited to occupants. Hospitality needs customer and staff flows coordinated with services. Education needs durable finishes and work phased around the premises. Explore the full sector range to connect the project with the premises and its users.
Locations covered
We work across the recorded North East England coverage area, including Newcastle, Gateshead, Sunderland, Durham and the wider Northumberland, Tyne and Wear, County Durham and Teesside locations. Find your area in the locations directory and include the full property address when discussing the project.
Frequently asked questions
Can the premises stay open during refurbishment?
Sometimes. The scope, hazards and available separation determine whether safe phased occupation is practical. A phased project needs explicit temporary arrangements and hand-back points.
Should building services be assessed before finishes are selected?
Yes. Capacity, routes and access can affect the layout and ceiling or wall details. Coordinating these early avoids reopening completed finishes.
What is the difference between the works price and the total budget?
The works price covers the defined construction scope. The total may also include design, approvals, furniture, equipment, temporary arrangements and contingency.
Can retained equipment be included in the new layout?
Yes. Record its condition, dimensions, connections and required access so the design and programme account for moving or retaining it.
Useful guides
Develop the brief with the commercial refurbishment scope guide and understand the allowances in refurbishment budgeting.
Related work
Continue with Design and Build, Building Fabric, Mechanical and Electrical Projects. Browse all projects, services, maintenance, sectors and locations.
Discuss refurbishment and fit-out
Send the address, proposed layout or room requirements, budget and desired completion date. Include photographs and any existing surveys. Contact Black & White Property Services.