Your property brief
Vending and Refreshments
Empty machines, unclear cleaning responsibility or an offer that no longer suits the workplace can justify a review. Assess demand by location and time of day. A lightly used reception point has different requirements from a busy staff area operating across shifts.
Discuss this service
What the service can include
The service brief identifies the product range, equipment, supply arrangements, replenishment, cleaning and reporting. It defines payment arrangements where relevant and who owns or maintains the machines. Water, power, drainage and waste requirements are considered before positions are agreed.
We provide every service in our catalogue, including the individual services within each trade, for all sectors and locations listed on this website. Tell us what your property needs so we can agree the work, access and timing.
What to consider
Equipment availability and consumable supply are separate responsibilities. A replenishment visit does not automatically include technical repairs. Food and allergen information must suit the products and service method, with a process for changes to stock or ingredients.
A closer look at the property brief.
The work starts with the property.Before we visit
Provide the property address, proposed location and available utilities. Identify the owner of the equipment and the areas used by occupiers or visitors. Confirm shared-space permissions, service access and who approves installation or repair work.
How we help
We assess the location and intended use, then define the refreshment offer and service responsibilities. Setup coordinates equipment and supplies with the premises. Handover explains replenishment, cleaning, fault reporting and the records needed for the agreed arrangement.
What affects cost and timing
Product range, usage, equipment basis, replenishment frequency and utility work affect cost. Installation, consumables and maintenance may use different charging arrangements. The proposal should identify these clearly so the owner can compare ongoing cost as well as the initial setup.
Property and sector applications
Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.
Local coverage
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.
For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.
Frequently asked questions
Does replenishment include machine repairs?
Only where stated. Identify the technical maintenance and fault-response arrangements separately from stocking.
Can machines be moved to a different area?
Check utilities, access, space and service needs before relocation. A convenient floor position may not support the equipment.
How is the product range chosen?
Use the people, opening hours and demand at the location, then review actual use and feedback.
Who handles a fault in a communal machine?
The agreed equipment owner or service contact should receive the report. Make that route visible to occupiers.
Knowledge and guidance
Read kitchen-extraction cleaning guidance where the service uses an equipped kitchen, and keep those equipment responsibilities distinct from food and guest service. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.
Related services and your next step
Explore Catering and Hospitality Services, Workplace Catering. See maintenance, Minor Works, the full services and projects directories.
Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.
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