Vending and Refreshments

Describe the outcome required as well as the immediate issue. The starting information should identify the location, people affected and any change in use, so the assessment addresses the current requirement rather than simply repeating the previous arrangement.

The service brief identifies the product range, equipment, supply arrangements, replenishment, cleaning and reporting. It defines payment arrangements where relevant and who owns or maintains the machines. Water, power, drainage and waste requirements are considered before positions are agreed.

Equipment availability and consumable supply are separate responsibilities. A replenishment visit does not automatically include technical repairs. Food and allergen information must suit the products and service method, with a process for changes to stock or ingredients.

The proposal identifies the responsibilities that remain with the site or property team and the work included in our instruction. Connected repairs and specialist activities receive their own clear scope, so each person understands what they must arrange and what records they will receive.

Provide the property address, proposed location and available utilities. Identify the owner of the equipment and the areas used by occupiers or visitors. Confirm shared-space permissions, service access and who approves installation or repair work.

We assess the location and intended use, then define the refreshment offer and service responsibilities. Setup coordinates equipment and supplies with the premises. Handover explains replenishment, cleaning, fault reporting and the records needed for the agreed arrangement.

The property owner receives a clear account of the work and any follow-up required. Where premises are occupied, we agree the relevant notices, access and handback arrangements so users understand what has changed and who to contact afterwards.

Product range, usage, equipment basis, replenishment frequency and utility work affect cost. Installation, consumables and maintenance may use different charging arrangements. The proposal should identify these clearly so the owner can compare ongoing cost as well as the initial setup.

Agree access, occupant communication and any associated reinstatement before work starts. For a remotely managed property, identify the local contact and approval route so findings can receive a decision without losing the detail needed by the owner.

Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.

We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.

For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.

Only where stated. Identify the technical maintenance and fault-response arrangements separately from stocking.

Check utilities, access, space and service needs before relocation. A convenient floor position may not support the equipment.

Use the people, opening hours and demand at the location, then review actual use and feedback.

The agreed equipment owner or service contact should receive the report. Make that route visible to occupiers.

Read kitchen-extraction cleaning guidance where the service uses an equipped kitchen, and keep those equipment responsibilities distinct from food and guest service. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.

Explore Catering and Hospitality Services, Workplace Catering. See maintenance, Minor Works, the full services and projects directories.

Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.