Your property brief
Workplace Catering
A new workplace, changing attendance or an inconsistent food offer can justify a catering review. Establish who needs food, when they need it and where it will be prepared or served. A headcount alone does not describe shift patterns, meeting demand or the peaks a service must handle.
Discuss this service
What the service can include
The brief can cover the food offer, service times, preparation and serving arrangements, staffing interfaces and clearing away. It identifies storage, equipment, waste and cleaning responsibilities. The agreed service describes menus and ordering arrangements alongside the practical controls that support safe food provision.
We provide every service in our catalogue, including the individual services within each trade, for all sectors and locations listed on this website. Tell us what your property needs so we can agree the work, access and timing.
What to consider
Food-business responsibility, allergen information and the treatment of dietary requests must be clear. A preference and a food allergy are different requirements. Information must remain accurate when ingredients or suppliers change, and the service should identify who answers customer questions rather than rely on informal assurances.

A closer look at the property brief.
The work starts with the property.Before we visit
Provide the premises details, kitchen and serving space, equipment ownership and the intended customer group. Identify shared facilities, landlord permissions and access for deliveries. Confirm who operates the food service and who maintains the equipment or building areas it uses.
How we help
We establish demand and the facilities available, then define the food offer and operating responsibilities. Mobilisation coordinates access, supply, service information and cleaning. The handover gives the responsible team a clear operating brief, with a route for menu changes, feedback and issues.
What affects cost and timing
Service hours, menu, expected take-up, staffing arrangements, equipment and delivery needs affect cost. Demand uncertainty should be reflected in the proposal. Compare the complete service, including clearing, waste and equipment responsibilities, rather than the price of a meal alone.
Property and sector applications
Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.
Local coverage
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.
For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.
Frequently asked questions
Can catering support hybrid attendance?
Use realistic attendance patterns and ordering information to shape the service. Review demand rather than assume every desk is occupied daily.
How are allergy requests handled?
Define the information and communication process with the responsible food operator. Do not substitute a general menu description for accurate allergen information.
Does the service include kitchen equipment maintenance?
The instruction must identify that responsibility and the equipment covered. Food provision and equipment maintenance are different scopes.
Can catering operate from a shared kitchen?
Confirm ownership, access, storage, cleaning and food-business responsibilities before the service is agreed.
Knowledge and guidance
Read kitchen-extraction cleaning guidance where the service uses an equipped kitchen, and keep those equipment responsibilities distinct from food and guest service. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.
Related services and your next step
Explore Catering and Hospitality Services, Vending and Refreshments. See maintenance, Minor Works, the full services and projects directories.
Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.
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