Your property brief
Rodent Control
Droppings, gnawing, sightings or noises need recording with their location and timing. Identify affected food, stock and occupied areas. Evidence in one room can be connected to service voids, external waste or shared parts of the building, so the assessment may need a wider boundary.
Discuss this service
What the service can include
The scope covers inspection, assessment of activity, selection of appropriate control measures and follow-up monitoring. It identifies proofing, waste and housekeeping actions alongside treatment. Reports record findings and changes over time so the next visit has a clear purpose.
We provide every service in our catalogue, including the individual services within each trade, for all sectors and locations listed on this website. Tell us what your property needs so we can agree the work, access and timing.
What to consider
Control methods must suit the site and risks to people, pets and non-target wildlife. Where rodenticides are used, product authorisation, instructions and relevant professional stewardship requirements govern their use. Poison should not be treated as the automatic answer to every sighting.

A closer look at the property brief.
The work starts with the property.Before we visit
Provide the address, affected rooms and any activity in communal areas. Explain pets and occupancy and identify access to shared service routes. Confirm the owner responsible for building repairs and how residents receive relevant instructions.
How we help
Inspection establishes evidence and likely routes before a control plan is agreed. Treatment and monitoring are coordinated with prevention actions. Handover records activity, measures used, restrictions and the next visit or action, with reports retained for the property or site.
What affects cost and timing
The extent of activity, building layout, access and the selected method affect cost. Follow-up and proofing can create separate requirements. A quotation should explain the planned sequence and reporting rather than promise that one attendance will settle every infestation.
Property and sector applications
Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.
Local coverage
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.
For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.
Frequently asked questions
Is bait always used for rodent control?
No. The method follows the assessment, including prevention, monitoring and suitable control options.
Can entry gaps be sealed immediately?
The sequence needs assessing alongside active control and the building arrangement. Coordinate proofing rather than closing routes without a plan.
Why might activity return after treatment?
Entry points, food sources or neighbouring activity may remain. The report should connect treatment with the prevention actions needed.
Should neighbours or other tenants be involved?
Shared routes can require coordinated access and action. The responsible manager should organise the relevant permissions and communication.
Knowledge and guidance
Read planning commercial pest control for inspection, treatment, proofing and follow-up responsibilities. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.
Related services and your next step
Explore Pest-Control Services, Pest Proofing. See maintenance, Minor Works, the full services and projects directories.
Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.
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