EPCs and Energy Performance Assessments

Describe the outcome required as well as the immediate issue. The starting information should identify the location, people affected and any change in use, so the assessment addresses the current requirement rather than simply repeating the previous arrangement.

The brief identifies the building, available evidence, site access and assessment route. It coordinates the relevant accredited assessor and records. Improvement recommendations can inform later work, but project design and predicted outcomes need their own assessment.

An EPC is not a direct statement of the occupier's actual energy bill. The assessment uses a defined method and building information. Requirements differ between domestic and non-domestic premises, so mixed or subdivided properties need the correct boundary established.

The proposal identifies the responsibilities that remain with the site or property team and the work included in our instruction. Connected repairs and specialist activities receive their own clear scope, so each person understands what they must arrange and what records they will receive.

Provide the address, sale or letting requirement and information about alterations. Identify the owner and access to all relevant areas. Supply evidence for improvements rather than assume they will be recognised without documentation.

We establish the assessment requirement and organise the site information. The assessor completes the relevant process and identifies evidence gaps. Handover retains the certificate and recommendations, with any next project step defined separately.

The property owner receives a clear account of the work and any follow-up required. Where premises are occupied, we agree the relevant notices, access and handback arrangements so users understand what has changed and who to contact afterwards.

Property size, complexity, assessment type and evidence availability affect cost. Access and unusual building arrangements can add work. Allow time for obtaining records before relying on a target completion date.

Agree access, occupant communication and any associated reinstatement before work starts. For a remotely managed property, identify the local contact and approval route so findings can receive a decision without losing the detail needed by the owner.

Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.

We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.

For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.

No. Actual use, tariffs and occupancy affect bills beyond the certificate's assessment.

The correct building or unit boundary must be established for the purpose and premises.

The proposed change needs assessment through the relevant method; do not assume a result before it is evaluated.

Yes. Evidence of the actual building and systems helps the assessor use appropriate information.

Read planning an energy improvement project and building management systems explained. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.

Explore Energy and Renewable Technologies, Energy Audits and Management. See maintenance, Minor Works, the full services and projects directories.

Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.