Describe the outcome required as well as the immediate issue. The starting information should identify the location, people affected and any change in use, so the assessment addresses the current requirement rather than simply repeating the previous arrangement.
What the service can include
The brief identifies loads or areas, meter type, installation, communications and reporting. It records units, coverage and how readings relate to the main supply. Billing use, where intended, needs the appropriate separate assessment and arrangements.
Decisions that shape the service
A sub-meter does not automatically provide a complete energy balance. Unmetered loads, timing differences and data gaps can leave a difference from the main meter. The report should explain these rather than force totals to agree through unsupported adjustments.
The proposal identifies the responsibilities that remain with the site or property team and the work included in our instruction. Connected repairs and specialist activities receive their own clear scope, so each person understands what they must arrange and what records they will receive.
Assessment and preparation
Provide the property layout, shared-supply arrangements and purpose of measurement. Identify ownership and tenant permissions. Agree whether the readings support management or proposed charging so suitability is assessed correctly.
How the service proceeds
We establish the measurement boundary and installation requirements, then define the meter and data arrangement. Handover records references, coverage and access. Initial readings are considered with the system context and any known gaps.
The property owner receives a clear account of the work and any follow-up required. Where premises are occupied, we agree the relevant notices, access and handback arrangements so users understand what has changed and who to contact afterwards.
Cost, timing and disruption
Meter numbers, routes, access, communications and reporting affect cost. Installation shutdowns and ongoing data services may add requirements. Compare the information needed with the practical effort to maintain the meters.
Agree access, occupant communication and any associated reinstatement before work starts. For a remotely managed property, identify the local contact and approval route so findings can receive a decision without losing the detail needed by the owner.
Property and sector applications
Managing agents need responsibilities and approvals connected to the correct owner. Residential blocks need communal and individual areas distinguished. Retail and hospitality need work coordinated with customers and occupiers. Our complete service and project offering supports all sectors, with scope suited to the property and the people using it.
Local coverage
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough. View all locations.
For several properties, provide separate access and occupancy information. A remote owner can nominate a local representative while retaining a clear route for approving the work.
Frequently asked questions
Can sub-meter totals differ from the main meter?
Yes. Coverage, timing and unmetered loads can explain differences that need investigation.
Does a sub-meter automatically support tenant billing?
No. Establish the relevant billing requirements and meter suitability separately.
Can one meter identify every equipment load?
Only the load within its defined boundary is directly measured. Further detail may require another approach.
Who should have access to readings?
Agree access according to ownership, purpose and the relevant information responsibilities.
Knowledge and guidance
Read planning an energy improvement project and building management systems explained. Official guidance provides the relevant context for this service. Browse the Knowledge Centre.
Related services and your next step
Explore Energy and Renewable Technologies, Metering and Monitoring. See maintenance, Minor Works, the full services and projects directories.
Contact Black & White Property Services with the address, requirement and relevant property information. Include the owner or manager responsible for access and decisions so the proposal covers the complete job.