Fire-door work can follow a risk assessment, property inspection or refurbishment. The door's function needs identifying before a repair is selected. A flat entrance, communal corridor door or plant-room door can have different access and performance requirements within the property.
What the service covers
The scope can include inspection, adjustment, suitable repairs and replacement. Relevant checks consider the door leaf, frame, gaps, seals, glazing, hardware and closing action. Available product information and the building requirement help establish the appropriate next step.
The owner receives door-specific findings and a repair or replacement proposal. Location references and photographs make the work traceable. The quotation also identifies making good and interfaces with locks, access control or other equipment so the property can be handed back against a complete agreed scope.
Preserve the doorset's intended performance
A fire door is an assembly rather than a leaf with a fire label. Changes to components or construction need a suitable technical basis. An ordinary replacement hinge, closer or glazing detail should not be assumed suitable because its dimensions match.
Government guidance explains specific checking duties for qualifying multi-occupied residential buildings in England above 11 metres, including communal and flat-entrance doors. Routine checks and detailed technical assessment are different scopes. Other properties need appropriate door maintenance through their applicable fire-safety arrangements.
Assessment and preparation
Provide previous reports, door locations, available product details and information about ownership. Confirm who can approve work to shared doors or flat entrances. The owner or agent should identify the relevant building requirement rather than expecting it to be inferred from appearance alone.
We agree tenant access, keys, working hours and notices. Preparation includes protecting finishes, maintaining security and understanding any effect on escape arrangements. Where work temporarily removes a protective door, the responsible person needs suitable arrangements agreed before the work starts. Special finishes and lock requirements should be identified when scoping replacement.
Delivery and handover
Work follows the agreed door-by-door scope. Additional defects or missing technical information are explained to the authorising contact before an inappropriate repair is assumed. Replacement proposals consider the full assembly and installation details.
At handover, the owner or agent receives the findings, completed repairs and relevant equipment or installation information. Users receive practical guidance where closing or access arrangements change. Making good and outstanding actions are recorded clearly. A completed attendance does not close doors that remained inaccessible, so those items stay identifiable for further access.
Costs, timing and disruption
Price depends on quantity, construction, condition, hardware and access. A closer adjustment differs from replacing a frame or complete doorset. Glazing, special finishes and security interfaces can affect lead times and installation work.
We agree the sequence around occupants and property security. Access to individual units may need separate appointments and notices. The quotation states finishing work and any related trade requirements. Temporary arrangements during replacement are considered with the responsible contact so loss of a protective function is managed rather than left as an incidental consequence of the repair.
Properties and sectors
Residential blocks and managed commercial properties need clear door ownership and access arrangements. Retail and hospitality premises require work coordinated with public use. Education and care settings can involve frequent use and particular assistance needs.
Industrial, warehouse and specialist properties have different assemblies and operating constraints. The work follows the actual door and property requirement rather than a standard repair applied everywhere. View all sectors.
Locations covered
We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Berwick-upon-Tweed, Alnwick, Morpeth, Hexham, Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar and Cleveland. Include the property and agent details. View all locations.
Frequently asked questions
Who arranges access to flat entrance doors?
The responsible owner or managing agent coordinates access with residents. The scope identifies the doors and records any that could not be checked.
Can a damaged door be repaired instead of replaced?
The defect, door assembly and available evidence determine suitable options. The proposal explains whether repair is appropriate and what it involves.
Will a new door match the existing finish?
Finish requirements are considered alongside the required doorset performance. Available options and making good are defined before ordering.
Can the existing lock be retained?
Its suitability for the proposed assembly needs checking. The replacement scope identifies compatible hardware and the property's security requirements.
Useful fire-door guidance
Read how often fire doors should be inspected and when a fire door should be replaced. Browse the Knowledge Centre.
Related services and next step
Explore Fire and Life Safety, Passive Fire Surveys, Fire Stopping and Compartmentation and Fire Risk Assessments. Plan repairs through Corrective Maintenance and Compliance Remedial Works.
Browse all services, maintenance and projects, or send the property and fire-door findings.