Fire Curtains and Fire Shutters

If tenants or other occupiers are affected, record which areas they use and who controls them. This helps prevent an instruction for one property area overlooking a shared system.

Identify the assembly and controls; inspect visible components; assess deployment and reset functions; investigate faults; define compatible repair or replacement. The agreed scope should state which areas or equipment are included, what is excluded and the form of the completion record.

Ask for findings that identify the affected item or location clearly. A useful record allows you to understand what was done and arrange any follow-on work without starting again.

A security shutter is not interchangeable with a fire shutter. The required protective function and supporting product information must be established.

Provide product details, operating instructions, service reports and the alarm cause-and-effect information.

Confirm keys, occupant notices, parking or unloading access and the person able to authorise additional work. Photographs can help explain the enquiry where they can be taken safely.

Arrange controlled deployment with affected areas clear, check agreed interfaces and record the final operating state and unresolved defects.

Agree any stages before work starts: investigation, a repair proposal and the authorised work may be separate instructions. At completion, establish what can be used, what remains restricted and what happens next.

Size, mounting height, control interfaces, component availability and the impact on trade or circulation affect cost. The enquiry and available records establish what can be priced directly and what needs a site assessment first.

Where work affects an entrance, occupied room or shared service, arrange the access window with the people using it. Include any temporary arrangements and reinstatement in the scope so the quotation addresses the whole job.

Sleeping accommodation raises different evacuation and access considerations from daytime offices. Education premises need work arranged around children and staff; warehouses need attention to storage and changes in layout. The actual use and fire arrangements govern the scope. Browse the full sector range and describe the actual building use when enquiring.

We cover Northumberland, Tyne and Wear, County Durham and Tees Valley, including Newcastle upon Tyne, Gateshead, Sunderland, Durham, Darlington, Middlesbrough and the wider towns and communities in our location directory. Send the property address and the area of the building needing attention so access and the work requirement can be considered together.

The test needs a controlled area and agreed access arrangements because a descending curtain or shutter changes the route through the opening.

Provide product details, operating instructions, service reports and the alarm cause-and-effect information. Include the location and the decision you need to make, such as investigating a fault, planning a repair or setting up a programme.

Size, mounting height, control interfaces, component availability and the impact on trade or circulation affect cost. Any further investigation or additional work should have a clear scope before it is authorised.

It should identify the equipment or areas covered, the work and checks performed, limitations and unresolved actions. Keep the record with the property information and share relevant operating instructions with the people who use the equipment or space.

Read what should a fire logbook contain for the supporting decisions and records. Remedial-action tracking explains how to carry an identified defect through to evidenced closure. The relevant official guidance provides the wider technical or management context.

Explore Dry and Wet Riser Testing alongside the Fire and Life Safety overview. Connect ongoing work with maintenance, larger changes with projects, and browse all services.

Send Black & White Property Services the property address, symptoms or proposed change, and any existing report. We can then establish the appropriate assessment and work scope. Make an enquiry.