Facilities Management Companies

Electrical Services — Defined electrical tasks with the installation, test scope and records identified.

Mechanical — Plant investigations and repairs connected to operating duty and site information.

HVAC and Refrigeration — Equipment-specific work with refrigerant, controls and access requirements understood.

Plumbing and Water — Leaks, fittings and water-system tasks linked to the work order and property.

Building Fabric — Local repairs and alterations with finishes and making good defined.

Roofing — Roof investigations and repairs planned with safe access and condition information.

These are practical starting points within the full service range. The scope follows the building and the work required, including other trades and specialist systems where they form part of the instruction.

Minor Works can combine trades into a defined package. Compliance Remedial Works link repairs to assessment findings. Multi-Site Rollouts provide a route for repeated work with consistent requirements and local variations recorded. Explore all project types for the wider offering.

Agree whether the instruction is reactive, planned or an investigation. Priority, attendance targets and escalation arrangements belong in the actual agreement. Job reports should distinguish the problem reported, work performed and further action required.

Supply the job reference, exact location and site contact before attendance. Confirm sign-in, keys, parking and the reporting format required by the FM provider. Any additional work needs a clear approval route.

Define the extent of diagnosis or repair authority, limits on additional spend and what requires escalation. Reporting systems and document formats should support the agreed workflow; a requested portal or integration needs to be established as part of mobilisation rather than assumed to exist.

The job starts with the reported issue and access information. Work is completed within the agreed scope, and the report explains the result, materials used and any additional decision needed.

Useful records include the work-order reference, site and asset, attendance details, findings, completed tasks, relevant measurements and photographs. Keep personal or sensitive site information within the agreed reporting arrangements and link subsequent work to the original finding.

We support properties across the recorded North East England coverage area, including Newcastle, Gateshead, Sunderland, Durham and wider locations in Northumberland, Tyne and Wear, County Durham and Teesside. Use the locations directory and include the address and access contact for each property.

Yes. State the question, time or scope boundary and evidence required. This helps distinguish diagnosis from separately authorised repair work.

Yes. The work order should define the complete result and the interfaces between trades, including testing and making good.

Record the defect, location, consequence and proposed next step through the agreed escalation route. Keep it separate from the completion status of the original task.

Agree the required fields, documents and delivery route at the start. Any system access or technical integration needs its own setup arrangements.

Read when follow-on works are required, understand remedial action tracking, and use the handover checklist.

Explore managing agents and property managers and retail and multi-site estates. Browse services, maintenance, projects, all sectors and locations.

Send the job or work package, site details and required reporting format. Include the authorisation and access arrangements. Contact Black & White Property Services.