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knowledge article

What Is the Difference Between CCTV and Remote Monitoring?

CCTV records or displays video; remote monitoring adds an off-site service or workflow that reviews events and follows an agreed response process.

Tell us what needs doing

What to check

  1. purpose and camera coverage.
  2. event detection and connection.
  3. monitoring hours and verification.
  4. response contacts, evidence and privacy controls.

Plan the next decision

Specify who watches what, when, and what action follows. A camera installation alone does not provide a monitored response.

Define the person who can authorise work, the access conditions and the outcome required. Where the subject affects safety, security or compliance, use the competent assessment and premises-specific information required for that system.

Records and follow-up

Keep the instruction, findings, action taken, completion evidence and any open recommendation with its owner and due date.

Questions to ask

What information should I provide?

Give the property, exact asset or area, symptoms or trigger, previous findings and current restrictions. Include relevant drawings, manuals or reports where available.

Does this guide set a universal maintenance interval?

No. The applicable duty, risk assessment, system design, recognised guidance, manufacturer instructions and actual condition determine the property-specific requirement.

What should completion information show?

It should identify the work or assessment performed, findings, results, defects and outstanding action clearly enough for the responsible person to decide what happens next.

Related work

Use the relevant commercial route, browse maintenance and contact the responsible business with the site-specific requirement.

Source

See current official guidance. Apply it to the actual premises and recheck current requirements before relying on time-sensitive details.

Next

Ready when you are

Tell us about the property.

Start with the repair, maintenance need or improvement you have in mind.

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