What to check
- activation and safety sensors.
- opening, closing and hold-open behaviour.
- door leaves, guides and physical condition.
- emergency, manual and power-loss operation.
Plan the next decision
Combine routine user checks with competent servicing. A fault affecting safe movement or escape needs prompt control rather than waiting for the next planned visit.
Define the person who can authorise work, the access conditions and the outcome required. Where the subject affects safety, security or compliance, use the competent assessment and premises-specific information required for that system.
Records and follow-up
Keep the instruction, findings, action taken, completion evidence and any open recommendation with its owner and due date.
Related work
Use the relevant commercial route, browse maintenance and contact the responsible business with the site-specific requirement.
Source
See current official guidance. Apply it to the actual premises and recheck current requirements before relying on time-sensitive details.
Frequently asked questions
What should I report about a door fault?
Describe the movement, unusual noise, sensor behaviour and when the fault occurs. Report it to the responsible team so the appropriate response can be arranged.
What should the service record explain?
It should identify the door, work and checks performed, findings and any remaining defects or restrictions.
