Black & White Property Services
Quality and Customer Care
Quality starts with a clear description of the required result. Materials, finish, performance, access and completion evidence belong in the scope where they affect whether the work meets the customer’s need.
Follow the work through
For recurring services, agree which measures matter: completion of planned tasks, outstanding defects, repeat faults or the clarity of records. Targets and reporting arrangements need to fit the actual contract and property.
Raise a concern
Tell the responsible business which job or service is involved, what happened and the outcome you are seeking. Use complaints and feedback so the concern can be considered alongside the relevant records.
Related information
Read about the business, how we work and policies and information. Browse services, maintenance, projects, sectors and locations.
Discuss your requirements
Contact enquiries@blackandwhiteaccess.co.uk or 07495 017080 with the property and the question you want to resolve.
Read customer reviews for feedback on completed property work, communication and the finished result.
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