Asset register
A list that tells you what equipment or building items you have and where they are, with useful model, condition and maintenance details.
Backlog
Jobs still to be finished, ideally showing urgency and anything preventing progress, such as access, approval or resources.
Commissioning
Checks and adjustments carried out in a planned sequence to establish that a new installation meets its specified operating requirements.
Condition survey
An inspection-based account of the condition seen within the agreed building or component scope.
Corrective maintenance
Work arranged to fix a fault or defect that has already been identified.
Dilapidations
Questions about the condition and repair obligations of a leased property, assessed using the lease and relevant professional advice.
Handover
Passing completed work and the agreed information to the customer or person operating it, including a record of unfinished actions.
Lifecycle planning
Deciding how to maintain, repair and eventually replace an item over its expected useful life.
Make safe
Dealing with an immediate unsafe condition. Further repair or restrictions on use may still be necessary afterwards.
Mobilisation
Getting a service ready to begin by agreeing its scope, contacts, information and working arrangements.
PPM
Planned preventative maintenance means scheduling tasks intended to reduce deterioration or the chance of equipment failure.
Reactive maintenance
Work requested because a fault or immediate need has arisen, rather than because a scheduled date has arrived.
Scope
The description of included work and deliverables, together with the boundaries and dependencies of your instruction.
SLA
A service-level agreement sets out the measures and arrangements you and the provider have agreed.
KPI
A key performance indicator is a measure chosen to judge one aspect of the service provided.
Snag
A defect or unfinished part of a job identified for correction. The word alone does not tell you its importance or contract status.
Variation
A change agreed to the original job that can affect the price, timing or what is delivered.
Put the terms into context
Compare maintenance options with project types, then use contact us to clarify the work you want included.