What does planned maintenance cover?
Read the schedule to see which items, tasks, dates and records are covered. Compare it with your property; different planned-maintenance proposals can include different work.
Can reactive work become a planned project?
Yes. Repeated problems or ageing equipment may be better addressed through a planned repair or replacement project. Keep the urgent work and later project decision clearly distinguished.
What should I send with an enquiry?
Give the property address, problem or requested task, affected area, preferred timing and access contact. Add existing reports and photographs when useful and safe to obtain.
Will a quotation include every trade?
Only the described work is included. Ask who handles each trade’s connection to the next, including making good, tests, disposal and handover where the job needs them.
What should I receive after work?
You should receive the completion information agreed for the job, showing work done and anything unfinished. Required certificates, tests, instructions and equipment details depend on what you commissioned.
Does emergency attendance mean a permanent repair?
Not necessarily. The contractor may deal with immediate conditions and recommend a separate permanent repair. Ask what state the property has been left in and which restrictions remain.
Can several sites be included?
Provide every address and explain what each property needs. Access, priorities, scope and reporting must be agreed individually as well as for the combined request.
Find the next step
Browse services, maintenance or projects. When you contact the business, describe the property and the result you need.